UK Delivery timescales
We only deliver to addresses in the United Kingdom, and Europe. Please contact us if you would like an order delivered outside this area. We aim to despatch your order to you as quickly as possible. Orders received before 1.00 pm Mon - Fri, with cleared payment, will be despatched the same day. Orders received after 1.00 pm, with cleared payment, will be despatched the next working day. You should receive your order within 5 working days (see conditions of use). Please note that if you add special instructions to your order indicating that you would like the delivery to be left outside your property - this is at your own risk.
UK Delivery costs
When you add a product to your shopping basket and proceed to the checkout the delivery charges are calculated and displayed before you proceed to pay for your order. The delivery charges are based on item or items weight, light items - e.g shirts, tops, track tops - cost £4.00, Heavier items - e.g. Shoes, boots and trainers - cost £6.00. Two heavy items will cost £8.00. Shipping to Europe is calculated on weight also e.g shirts, tops, track tops - cost £9.00, Heavier items - e.g. Shoes, boots and trainers - cost £11.00. Two heavy items will cost £13.00.. The delivery cost includes our costs in selecting, packing and posting your order.
No quibble guarantee on returned goods
Our aim at MelMorgansports is to achieve 100% customer satisfaction with the service and quality of our goods. If you are unhappy with your purchase you can return it to us for an exchange or a refund. Please follow the instructions for returning goods which are on the return slip included with your order. Please return the goods within 14 days to:MEL MORGAN SPORTS, 9-11 CHURCH STREET, EBBW VALE, GWENT NP3 6BE
We will refund the product purchase cost only, ( i.e. less your original postage costs) applicable to all returns. Please note, this includes the ordering of wrong size, style & colour preferences. The product only refund is based on the proviso that the goods are returned in 100% re-saleable condition at our full retail website price. Please allow up to 7 working days from the day that you return your order for us to process your exchange or refund. Note: We cannot be held responsible for any delays or damages caused by any third parties. Our product guarantee for faults that develop from general wear and tear under normal use is valid for 28 days from receipt of product. |